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Privacy Policy

PRIVACY POLICY EFFECTIVE DATE: 1st APRIL 2026

1. Important Information and Who We Are

In this privacy policy references to we, us, our, mean the Montgomery company that processes your personal data and interacts with you as detailed below. The relevant entities are listed below and all have a registered office of 9 Manchester Square, London, W1U 3PL:  

  • Angus Montgomery Limited – Company Number: 00576440; 

  • Montgomery Events Limited – Company Number: 03801163;  

  • Montgomery Group Ltd – Company Number: 00529362; 

  • Fit Events Ltd – Company Number: 07809752;  

  • Exhibition Consultants Limited – Company Number: 00571453; 

  • Montgomery Exhibitions Limited – Company Number: 01242502;  

  • Creo Arts Group Ltd – Company Number: 05704470;  

  • OTSA Limited – Company Number: 01090321; 

  • Halldale Media Limited – Company Number: 02734812; and   

  • Montgomery International Limited – Company Number: 01632599. 

  • Sustainable Aviation Futures – Company Number: 14360492  

This website is operated by [Angus Montgomery Limited] [ Montgomery Events Limited], so any technical data is primarily processed and collected by that entity within the Montgomery group.  

We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights please contact the DPO using the information set out in the contact details section below. 

 

2. The Types of Personal Data We Collect About You 

Personal data or personal information means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows: 

  • Identity Data includes first name, last name, any previous names, username or similar identifier, marital status, title, date of birth, gender, information detailed on passports and/or driving licences. 

  • Contact Data includes billing address, delivery address, email address and telephone numbers. 

  • Employment Data includes your employment details, email address, role or position.  

  • Financial Data includes bank account and payment card details. 

  • Transaction Data includes details about payments to and from you and other details of products, services and events you have attended or purchased from us. 

  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device ID and other technology on the devices you use to access this website. 

  • Usage Data includes information about how you interact with and use our website, products and services. 

  • Event Data means details of events you to attend, have attended in the past or are interested in.  

  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences. 

  • Image data includes your image and video footage which includes you. 

  • Recruitment data includes your CV or cover letter, named referees and employment references, the results of any checks undertaken, information provided at interview, your race, ethnicity, health and information relating to criminal convictions and offences. 

 

Special Category Data and Criminal Convictions  

We do not routinely collect special category data or information in relation to criminal convictions, however, depending on the services we are to provide to you, we may need to collect this information. For example, where you attend one of our events we may need to collect information about your dietary or access requirements, or if you are applying for a role with us, if we are entitled to carry out criminal records checks to ensure that there is nothing in your criminal convictions history which makes you unsuitable for the role. We will only collect information about criminal convictions if it is appropriate given the nature of the role and where we are legally able to do so. 

We also collect, use and share aggregated data such as statistical or demographic data which is not personal data as it does not directly (or indirectly) reveal your identity. For example, we may aggregate individuals' Usage Data to calculate the percentage of users accessing a specific website feature in order to analyse general trends in how users are interacting with our website to help improve the website and our service offering. 

 

3. Personal data of others 

If you provide personal data to us about someone else you must ensure that you are entitled to disclose that personal data to us and that, without us taking any steps to verify this, we may collect, use and disclose that personal data as described in this privacy policy.  It is your responsibility to inform the individual concerned of this privacy policy. 

 

4. How Is Your Personal Data Collected? 

We use different methods to collect data from and about you including through: 

  • Your interactions with us. You may give us your personal data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you: 

  • enquire about being an exhibitor or attending one of our events;  

  • attend one of our events; 

  • apply for our services; 

  • subscribe to our publications; 

  • request marketing to be sent to you; 

  • apply for one of our vacancies; 

  • enter a competition, promotion or survey; or 

  • give us feedback or contact us. 

  • Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy AML Cookies Policy for further details. 

  • Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources this includes:  

  • Technical Data is collected from analytics providers such as Google based outside the UK.  

  • Contact, Financial and Transaction Data is collected from providers of technical, payment and delivery services. 

  • Identity and Contact Data is collected from publicly available sources such as Companies House and the Electoral Register based inside the UK.  

  • Identity, Contact and Recruitment Data is collected from recruiters and other third parties. 

 

5. How We Use Your Personal Data 

Legal basis 

The law requires us to have a legal basis for collecting and using your personal data. We rely on one or more of the following legal bases: 

  • Performance of a contract with you: Where we need to perform the contract we are about to enter into or have entered into with you. 

  • Legitimate interests: We may use your personal data where it is necessary to conduct our business and pursue our legitimate interests, for example to prevent fraud and enable us to give you the best and most secure customer experience. We make sure we consider and balance any potential impact on you and your rights (both positive and negative) before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). 

  • Legal obligation: We may use your personal data where it is necessary for compliance with a legal obligation that we are subject to. We will identify the relevant legal obligation when we rely on this legal basis. 

  • Consent: We rely on consent only where we have obtained your active agreement to use your personal data for a specified purpose, for example if you subscribe to an email newsletter. 

 

Purposes for which we will use your personal data 

We have set out below, in a table format, a description of all the ways we plan to use the various categories of your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. 

Purpose/Use  Type of data  Legal basis  
To register you as a new or returning customer 

(a) Identity 

(b) Contact 

(c) Image 

Performance of a contract with you 

To administer our events and provide our products/services, including: 

(a) Manage payments, fees and charges 

(b) Collect and recover money owed to us 

(c) grant you access to, or allow you to be involved in, an event, exhibition or conference.  

(a) Identity 

(b) Contact 

(c) Financial 

(d) Transaction 

(e) Marketing and Communications 

(f) Event  

(g) Image  

(a) Performance of a contract with you 

(b) Necessary for our legitimate interests (to recover debts due to us) 

Where we take images or film at our events  (a) Image Necessary for our legitimate interests (to create content about our events) 

To manage our relationship with you which will include: 

(a) Notifying you about changes to our products and services, terms or privacy policy 

(b) Dealing with your requests, complaints and queries. 

(a) Identity 

(b) Contact 

(c) Technical 

(d) Usage 

(e) Marketing and Communications 

(a) Performance of a contract with you 

(b) Necessary to comply with a legal obligation 

(c) Necessary for our legitimate interests (to keep our records updated and manage our relationship with you) 

To use tracking technologies to understand whether our e-mails are opened and what links are clicked on by our customers. 

(a) Technical 

(b) Usage 

Necessary for our legitimate interests (to improve our interactions with you) 
To send you service communications or to contact you to tell you about changes to or issues affecting the products or services. 

(a) Identity 

(b) Contact 

(c) Financial 

(d) Transaction 

(e) Marketing and Communications 

Performance of a contract with you 

To confirm your identity and authenticate the information you provide for security purposes. 

Identity checking may also involve checking the registration information you give us against information we already hold about you if you are a returning customer and potentially publicly available information about you. 

(a) Identity 

(b) Contact 

(c) Technical 

(d) Image 

Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud) 
To verify your employment history and qualifications and consider your suitability for the job role you have applied for. 

(a) Identity 

(b) Contact 

(c) Recruitment 

Necessary for our legitimate interests. 
To comply with legal obligations and to carry out necessary checks. 

(a) Identity 

(b) Recruitment 

To comply with legal obligations and to carry out necessary checks. 
To be able to provide and improve the customer support we provide to you (e.g. when you have questions or when you forget your log-in information). 

(a) Identity 

(b) Contact 

(c) Technical 

(a) Performance of a contract with you 

(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) 

To ensure that our team has the best knowledge and expertise they need to ensure we provide the best possible experience to our customers when interacting with us. 

(a) Identity 

(b) Contact 

(c) Technical 

(b) Necessary for our legitimate interests (to improve our customer service) 
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data). 

(a) Identity 

(b) Contact 

(c) Technical 

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud) 

(b) Necessary to comply with a legal obligation 

To deliver relevant website content and online advertisements to you and measure or understand the effectiveness of the advertising we serve to you 

(a) Identity 

(b) Contact 

(c) Usage 

(d) Marketing and Communications 

(e) Technical 

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) 
To enable you to access  and use our apps 

a) Identity 

(b) Contact 

(c) Usage 

(d) Marketing and Communications 

(e) Technical 

Performance of a contract  
To use data analytics to report on our services and to improve our website, products/services, customer relationships and experiences and to measure the effectiveness of our communications and marketing 

(a) Technical 

(b) Usage 

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) 
To send you relevant marketing communications and make personalised suggestions and recommendations to you about goods or services that may be of interest to you  

(a) Identity 

(b) Contact 

(c) Technical 

(d) Usage 

(e) Marketing and Communications 

(a) Necessary for our legitimate interests (to carry out direct marketing, develop our products/services and grow our business) 

 

(b) Consent, having obtained your prior consent to receiving direct marketing communications 

To carry out market research through your voluntary participation in surveys 

(a) Identity 

(b) Contact 

(c) Marketing and Communications 

Necessary for our legitimate interests (to study how customers use our products/services and to help us improve and develop our products and services) 
To enable you to partake in a prize draw, membership offer, competition or other promotional activities  

(a) Identity 

(b) Contact 

(c) Usage 

(d) Marketing and Communications 

(a) Performance of a contract with you 

(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) 

 

Direct marketing 

You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving the marketing. 

We may also analyse your Identity, Contact, Technical and Usage Data to form a view which products, services and offers may be of interest to you so that we can then send you relevant marketing communications. 

 

Third-party marketing 

Generally, we will get your express consent before we share your personal data with any third party for their own direct marketing purposes. 

When attending event, you have the option to scan your badge at exhibitor’s stands. Where you do so, the exhibitor will directly have access to your personal data (namely name, job title, company name, email, address, phone number) and may follow up with you following the event. If you do not want the exhibitor to contact you, do not scan your badge, as the scanning of your badge is deemed to be an opt in to here form such exhibitors. We do not manage the consent here.  

 

Opting out of marketing 

You can ask to stop sending you marketing communications at any time by following the opt-out links within any marketing communication sent to you or by contacting us at data@montgomerygroup.com

If you opt out of receiving marketing communications, you will still receive service-related communications that are essential for administrative or customer service.  

 

Cookies 

The cookies used by us are described in detail in our cookies policy. Each website operated by us maintains its own cookies policy, which may vary depending on the specific cookies deployed on that site. Accordingly, the type of cookies used, the purposes for which they are used, and the choices available to you may differ from one website to another. For more information about the cookies we use on our main website, including details on how to manage your cookie preferences, please see AML Cookies Policy - Group Website 

 

6. Disclosures of Your Personal Data 

We may share your personal data where necessary with the parties set out below for the purposes set out in the purposes table above, and as further detailed below:  

  • Montgomery group entities – The Montgomery group shares IT infrastructure and administration and support services, as such we may need to share your personal data with other entities within the Montgomery group in relation to such administration and support services, or in connection with the services we are providing.  

  • Event organisers, event suppliers, event security, venues – where you attend one of our events, for security and/or compliance purposes.  

  • Catering, hospitality, travel and accommodation suppliers – in respect of the services we provide to you.  

  • Sponsors, event organisers, exhibitors, speakers and partners – where you attend an event and have consented to such sharing, or have shown an interest in attending an event.  

  • Service providers and suppliers, such as IT, software, hosting providers, suppliers of registration and social sharing services, consultants and our professional advisors – in respect of the services they provide to us, including ASP and LiveBuzz.  

  • Third party marketing services – in respect of the services they provide, including Hubspot and Adestra. 

  • Third party payment providers – in connection with the processing of payments.  

  • Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets - Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy. 

  • Recruitment agencies - in respect of any job applications you apply for through them. 

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. 

 

7. International Transfers 

We share your personal data within the Montgomery group. This will involve transferring your data outside the UK to the EU, but your personal data is not routinely shared outside of the EU. 

In addition to the above, we may transfer your personal data to service providers that carry out certain functions on our behalf. This may involve transferring personal data outside the UK to countries which have laws that do not provide the same level of data protection as the UK law. 

Whenever we transfer your personal data out of the UK to service providers, we ensure a similar degree of protection is afforded to it by ensuring that the following safeguards are in place: 

  • We will only transfer your personal data to countries that have been deemed by the UK to provide an adequate level of protection for personal data; or  

  • We may use specific standard contractual terms approved for use in the UK which give the transferred personal data the same protection as it has in the UK.  

 

8. Data Security 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. 

We have put in place physical, electronic and procedural safeguards to protect your personal data and have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. 

 

9. Data Retention 

How long will you use my personal data for? 

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. 

We’ll keep  some of your personal information for as long as we need it to provide and market the products and services you’ve signed up to or which may be of interest.  

In all cases, our need to use your personal information will be reassessed on a regular basis, and information which is no longer required for any purposes will be disposed of. 

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. 

In some circumstances you can ask us to delete your data, see section 10 below for further information. 

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. 

 

10. Your Legal Rights 

You have a number of rights under data protection laws in relation to your personal data. 

You have the right to: 

  • Request access to your personal data (commonly known as a "subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. 

  • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. 

  • Request erasure of your personal data in certain circumstances. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. 

  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) as the legal basis for that particular use of your data (including carrying out profiling based on our legitimate interests). In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your right to object. 

  • Right to object any time to the processing of your personal data for direct marketing purposes see section 5 for details of how to object to receiving direct marketing communications. 

  • Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you. 

  • Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent. 

  • Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in one of the following scenarios: 

  • If you want us to establish the data's accuracy; 

  • Where our use of the data is unlawful but you do not want us to erase it; 

  • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or 

  • You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. 

If you wish to exercise any of the rights set out above, please contact us at data@montgomerygroup.com

 

No fee usually required 

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances. 

 

What we may need from you 

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. 

 

Time limit to respond 

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. 

 

11. Contact Details 

If you have any questions about this privacy policy or about the use of your personal data or you want to exercise your privacy rights, please contact our DPO in the following ways: 

  • Postal address: 9 Manchester Square, London, W1U 3PL 

 

12. Children 

This website is not intended for children and we do not knowingly collect data relating to children. However, we may be required in very limited circumstances from time to time to collect the names and date of birth of dependants. 

 

13. Complaints 

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). However, before doing so please make sure you have first made your complaint to us or asked us for clarification if there is something you do not understand. The ICO will expect you to have done this before reviewing your complaint. You can find our complaints form here AML Data Protection Complaint Form 

 

14. Changes to the Privacy Policy and Your Duty to Inform Us of Changes 

We keep our privacy policy under regular review. This version was last updated on 1st April 2026.  

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us, for example a new address or email address. 

 

15. Third-party Links 

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.